After-Sales Services

After Sales Services offers Leesys for devices and assemblies, which are produced in-house as well as for products from external production.


Your enthusiasm is the benchmark

Customer satisfaction is Leesys' top priority. Therefore, Leesys also supports its after-sales services in partnership with its customers after the sales process.

after sales


Partners and customers expect not only the highest quality from the products themselves, but also from the services. On request, KATEK Leipzig specialists develop a service concept tailored to your needs and at the same time guarantee its implementation.
So that you are always well advised and can make full use of after-sales services, the employees give their best. It is extremely important to stay close to customers even after the sale and to continue to support you. This promotes interaction and creates a solid, partnership-based basis for further good cooperation.








Field of activity:

  • inspection and fault analysis
  • repair
  • spare parts logistics
  • long-term availability of components


In addition to the usual services that a customer can make use of after the purchase, Customer Relationship Management (CRM) is an important point that plays an essential role in the exchange with the customer. Are you satisfied with KATEK Leipzig? Do you have any comments? Is something wrong or are you dissatisfied? You can contact us at any time.



In a figurative sense, after-sales services means the provision and marketing of products and services that go beyond selling. When used correctly, this results in a considerable increase in customer satisfaction.
This is of course also KATEK Leipzig's top priority. The big challenge is that the services must be optimally adapted to the customers. Risks should be kept to a minimum right from the start.